Effective Date: 19 April 2026 Business Name: Tree of Life Ceramics Website: www.treeoflifesaramics.com.au 1. Introduction This Privacy Policy explains how [Tree of Life Ceramics] collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 2. What Personal Information We Collect • We may collect the following types of personal information: • Name • Email address • Phone number • Shipping and billing address • Payment details (processed securely via third-party providers) • Purchase history • IP address and browsing behaviour 3. How We Collect Information • We collect personal information when you: • Make a purchase • Create an account • Subscribe to our newsletter • Contact us via email or forms • Browse our website (via cookies and analytics tools) 4. How We Use Your Information We use your personal information to: • Process and deliver orders • Communicate with you about your order • Provide customer support • Improve our website and services • Send marketing communications (you may opt out at any time) 5. Disclosure of Personal Information We may share your information with: • Payment processors • Shipping and logistics providers • IT and website service providers • We do not sell your personal information. 6. Overseas Disclosure Some third-party providers may store or process data overseas. We take reasonable steps to ensure your information is handled securely in accordance with Australian privacy laws. 7. Data Security We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. 8. Access and Correction You have the right to request access to or correction of your personal information. Contact us using the details below. 9. Cookies Our website uses cookies to improve user experience and analyse traffic. You can disable cookies via your browser settings. 10. Complaints If you believe we have breached your privacy rights, please contact us. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC). 11. Contact Us Email: sarahmortaza@outlook.com
